Frequent questions

1. How do you select the wines?

We select our winegrowing partners ourselves by using the good ideas of the 10-Vins community and of course those of Beatrice. During our selection committees chaired by Béatrice Dominé our wine expert, we select on average 1 wine out of 10. We have developed a wine list with 30 references which are representative of the French wine regions. The price offer is broad: from an entre-deux-mers at 2€ to a grand cru classé such as Beychevelle at 16€. The average price is 5€.

2. How are your bottles conditioned? 

The 10-Vins bottle has been created and patented by our Bordeaux partner WIT®. The WIT® bottle is made of drawn glass manufactured from materials of the highest quality. WIT has designed the bottle in their workshops in Bordeaux with the greatest respect for the products and the best hygiene conditions..

3. How do I recycle my bottles?

The 10-Vins bottles are made of glass and are recyclable in the same way as jars and bottles. Deposit them in the glass-recycling containers.

4. Where can I buy my D-Vine?

The D-Vine is available on, Amazon (Launch Pad) and at the BHV Marais in Paris. To buy your D-Vine on go to the "The D-Vine” heading and add the D-Vine of your choice to your shopping cart. During the shipping of your machine by our partner Chronopost , you will have the possibility to choose between your delivery address or one of the many Chronopost pickup and deposit points.

5. Are your products available in my country?

In order to know the delivery areas of the 10-Vins products, go to the delivery page of our website here.

6. A question about the delivery of your order?

You have just placed an order and you have a question? Our customer service will be happy to help you from Monday to Friday. Write to us.

7. What do I do if I want to offer my order as a gift?

In order to send a gift to the person of your choice, we ask you to create a different delivery address from your billing address during the ordering process. To do this, choose the product you would like to offer and follow the instructions... And to send a card with your gift, fill in the field intended for this purpose during the ordering process.